[ 01 ]
Business process
Quotes, orders, HR, billing, support. We map as-is, to-be, and what gets automated. Nothing is digitised for the brochure.
Consultant Digitalisation
From paper, mail and shared drives to processes that hold. One process, one tool, one owner.
A digitalisation consultant to move off paper, mail and shared drives onto processes that hold. Not a slogan. Lots: one process, one tool, one owner, a done criterion.
The ground
Where it sticks
[ 02 ]
Tools
CRM, ERP, e-signature, document management, Microsoft 365, intranet. Keep, replace, or connect. Total cost matters, not the logo.
[ 03 ]
Change
Teams adopt or the project dies. Short training, clear rights, a cutover window. A named internal owner.
[ 04 ]
Evidence
Cycle time, errors, manual chases. A before and after on three measures. Not a transformation slide.
The link
IT, CRM, SEO in the same file
[ 01 ]
One firm
Digitalisation pulls IT, CRM and often the site. IT, CRM and SEO consulting stay in the same contract if the scope needs it.
[ 02 ]
Security
New tools, new access. NIS 2, ISO 27001, backup and rights sit in the lot, not in a variation six months later.
The Consultant Digitalisation mandate changes a real process, not a slogan. One flow (quote, order, HR, invoice, support), one tool, one internal owner, a done criterion. IT, CRM and sometimes the site stay in the same file if the scope needs it.
How it runs
One process at a time
[ 01 ]
Map
As-is: who does what, on which file, with which errors. Cycle time and break points. Without that, you digitise chaos.
[ 02 ]
Target
To-be: steps kept, steps cut, automations. A proposed tool (or the current one). Total cost, not the logo.
[ 03 ]
Cutover
Data, rights, training, a cutover week, a named owner. A net: the old process stays readable for 30 days.
[ 04 ]
Evidence
Three before and after measures. If nothing moved, the lot is not done.
Deliverables
What you leave with
[ 01 ]
Target process
A diagram and rules. Who approves, who sees, who archives. Simple enough to put on the team wall.
[ 02 ]
Tool in place
Configuration, minimal integrations, accounts, backup. Short documentation.
[ 03 ]
Team
Training aids, rights, an internal FAQ. One owner, not everyone a bit.
[ 04 ]
Measurement
Cycle time, errors, manual chases. A table kept for 90 days after cutover.
Typical cases
When to call a Consultant Digitalisation
[ 01 ]
Quotes in Word
Each offer is a file. Nobody finds the signed version. CRM plus e-signature, one flow, one archive.
[ 02 ]
Paper HR
Contracts, leave, onboarding in mail. One HR lot, not a full ERP in month one.
[ 03 ]
Broken billing
Excel, accountant, shop, manual chases. One invoice-to-cash flow, with access rights.
[ 04 ]
Several entities
Group, non-profit plus commercial, two countries. A shared process where it helps, written exceptions elsewhere.
FAQ
Common questions
[ 01 ]
Do you sell software?
No. We choose or we keep. Licences, if needed, are a separate quote.
[ 02 ]
The whole company at once?
No. One process per lot. Transformation programmes with no done criterion do not come in.
[ 03 ]
And security?
New tools, new access. Backup, rights, NIS 2 if you are in scope. Same firm as Consultant IT.
[ 04 ]
How long?
A process lot: weeks, not 18 months. Scoping says so before you sign.